Support

Get help with Salvo

Found a bug, lost a product, or have an idea? Reach out and you'll hear back from a human.

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The fastest way to reach support. Include your iOS version and a short description.

01 Does scanning work without a connection?: Your collection lives on your device, so checking a product you already saved works anywhere, including a basement-level beauty store with one bar of signal.
02 Do I need an account?: No account, ever. Your products stay on your iPhone and sync through your own iCloud if you have it enabled.
03 What does the barcode scan actually do?: It matches the barcode against the products you've saved. If you rated it before, your stars and notes appear instantly; if not, Salvo offers to save it as a new product.
04 Which devices are supported?: iPhone or iPad running iOS 18 or later.